Hackney Carriage & Private Hire Research

CTS offer a full range of Hackney Carriage & Private Hire research services, including Unmet Demand studies, rank operation reviews, licensed vehicle mystery shopper surveys, fare modelling, fees reviews and expert advice on all taxi related issues.

In light of this, CTS can put together a program of surveys that will collect the best information to allow in-depth appraisals of existing and future requirements.

CTS is one of the only companies in the country that are able to carry out hackney carriage unmet demand surveys – all our surveys are in-depth and rigorous.

  • Rank observations, carried out by mast-mounted video camera to reduce visibility to the trade, and allow future interrogation of the recordings
  • Consultation with the public, trade, key stakeholders and other interested parties
  • Statistical comparisons with other licensing authorities and across the trade
  • Expert advice on all aspects of the survey process
  • Surveys carried out by experienced, well-trained staff to get the best possible results
  • Clear accurate results delivered ahead of agreed deadlines, with incisive & in-depth analysis

Led by Ian Millership, one of the country’s acknowledged foremost experts on taxi consultation, we continue with every new project to develop and innovate whilst ensuring conclusions remain to an industry leading standard.

Get in touch now for more information on how we can make your Hackney Carriage Demand Survey go more smoothly than you ever thought possible – Contact Ian Millership direct on 07976 344254 or email ian.millership@ctstraffic.co.uk.


    Please call 01772 251400, email directly at enquiries@ctstraffic.co.uk or alternatively fill out the contact form below and we'll contact you.